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Primex3 Training Catalog
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To access the various trainings offered by Primex3 please click on any of the icons listed to the right of topic title.
OnLINE Training — OnLINE Training
OnSITE Training — OnSITE Training
Risk Management Field Based Training — Risk Management Field Based Training


Accident & Incident Investigation

   

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Accident Investigation & First Report of Injury Training

   

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Accident Review Process - The Supervisor's Role

   

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ADAAA & GINA

     OnSITE Training 

Americans with Disabilities Act Amendments Act of 2008 and the Genetic Information Nondiscrimination Act

The Amendments have greatly expanded the definition of what is a qualifying disability under the ADA and has established other more subtle changes to the law. Now that the regulations have been finalized, it is a good time to review this law and regulations. This session will also delve into GINA, which made it illegal for employers to collect genetic information about employees and their family medical information.

Need to brush up on the appropriate scope of pre-employment medical examinations and the segregation and confidentiality of medical records? This session is for you!

For Members In: Property Liability

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Addressing Employee Performance

   

Why do you evaluate your employee's performance? Is performance evaluation a once-a-year event in your organization? Understanding the implications of a supervisor's responsibility in addressing employee performance lies at the heart of this training session. When supervisors continuously engage their employees, with a performance-based focus, they are able to clearly and effectively communicate the expectations of their organizations and limit their exposure to employment practice-related liability.

This session will provide supervisors and managers with an opportunity to practice the 'art' of engaging in a performance-based discussion, as well as the important follow-up documentation of the discussion. Participants will learn best practices in engaging in preparation, discussion, and documentation of potentially difficult performance discussions.

Learning Objectives:

  • Identify a variety of reasons why we evaluate employee performance
  • Describe performance discussion best practices
  • Create written documentation of employee performance

For Members In: Property Liability, Unemployment Compensation

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Administrative Assistant Workshop: Conflict Resolution

   

Conflict in the workplace can be incredibly destructive to an organization, and yet it’s far more common than one might think.  Administrative Assistants are often challenged by the need to address workplace conflict, whether it presents as legitimate difference between coworkers, or aggressive behaviors that have spiraled out of control. 

This session is meant to provide administrative professionals with a firm understanding workplace conflict, from causes through resolution.  Particular attention will be paid to providing attendees with opportunities to engage in interactive discussions around when and how to most appropriately apply an array of resolution techniques.

Each participant will complete a conflict assessment on-line before the training, and the results will be examined as part of the session.

Learning Objectives:

  1. Cite the causes of workplace conflict.
  2. State why it is important to resolve conflict in the workplace.
  3. Describe the methods of resolving conflict.
  4. List the Do’s and Don'ts of workplace conflict.

Topics to be covered:

  • Causes of conflict

  • Healthy vs. damaging conflict

  • Conflict resolution: Importance and methods

  • Conflict dimensions and behavioral styles

For Members In: Property Liability

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Americans with Disabilities Act Amendments Act of 2008 and the Genetic Information Nondiscrimination Act

     OnLINE Training 

The Amendments have greatly expanded the definition of what is a qualifying disability under the ADA and has established other more subtle changes to the law. Now that the regulations have been finalized, it is a good time to review this law and regulations. This session will also delve into GINA, which made it illegal for employers to collect genetic information about employees and their family medical information.

Need to brush up on the appropriate scope of pre-employment medical examinations and the segregation and confidentiality of medical records? This session is for you!

Learning Objectives:

  • Identify what qualifies as a disability under the ADAAA.
  • Engage in the interactive process with employees who request a reasonable accommodation related to their disability.
  • Comply with medical confidentiality requirements related to disability requests and GINA.
  • Identify and acknowledge disability harassment, retaliation, and employer's obligation to take corrective action should disability harassment and/or retaliation be reported.

For Members In: Property Liability

Upon successful completion of this program, participants will receive o CEUs (Continuing Education Units)

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Americans with Disabilities Act and ADA Amendments

     OnLINE Training 

Approximate Length - 45 minutes

The Americans with Disabilities Act (ADA) prohibits workplace discrimination against people with physical and mental disabilities. The ADA Amendments Act modifies the ADA, expanding the group of people who will be covered and putting more emphasis on employers’ behavior when cases go to court. From a comprehensive explanation of the amended Act to necessary accommodations and best practices, this course prepares supervisors to navigate the legal dangers that arise when disability issues are mishandled in the workplace.

For Members In: Property Liability

Upon successful completion of this program, participants will receive .1 CEUs (Continuing Education Units)

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Aquatic Safety

     OnLINE Training  OnSITE Training 

The risks associated with beaches, pools, and aquatics programs can present significant challenges to staff.  This program will provide guidance on beach and pool safety, and effective use of aquatics programs.  Topics include:

  • Facility inspections and maintenance
  • Program rules Effective
  • Use of signage
  • Parking considerations
  • Use of fees and the impact of “recreational immunity”
  • Effective hiring practices
  • Use of lifeguards
  • Emergency communications
  • Water quality
  • Federal and State laws

For Members In: Property Liability, Unemployment Compensation, Worker's Compensation

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Back Injury Prevention

     OnLINE Training 

Approximate Length  - 15 minutes

This course addresses the key components to preventing injuries to the back.  It includes information regarding the risk factors and symptoms of back injury.

For Members In: Worker's Compensation

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Back Injury Prevention - Material Handling

     Risk Management Field Based Training 

A program designed to raise awareness about the severity of back injuries and other musculoskeletal injuries. The program will cover some steps employees can take to prevent injuries through an understanding of body mechanics. Emphasis will be placed on identifying ways to reduce injuries through the use of equipment and engineering controls. 60 to 90 minutes.

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Back Injury Prevention: An Emergency Service Focus

     Risk Management Field Based Training 

A program designed to raise awareness about the severity of back injuries, and to offer some prevention strategies for emergency services workers. The program includes a review of facts and figures highlighting the severity of back injury problems of emergency services workers throughout the Primex3 membership, and a hands-on demonstration of proper body mechanics to utilize when lifting and carrying patients. Department heads are encouraged to supplement the session with a discussion of SOP’s which address patient handling, and to provide specific patient handling devices (ambulance cot, chair stretcher, orthopedic stretcher, and backboards). 90 minutes.

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Being Prepared for Duty

   

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Beyond the Blade: Snow Plow Operator Safety

     Risk Management Field Based Training 

This program addresses the health and safety of the snow plow operator. From a lack of pre-planning the route to not enough sleep, participants will examine the factors that lead to injuries, and discuss ways to prevent them. This program is not intended to teach operators how to plow, but rather, how to control factors which can affect their health and safety. 1 hour.

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Bloodborne Pathogens

     OnLINE Training 

Approximate Length - 15 minutes

This course provides information to minimize the health risks to workers exposed to blood and other potentially infectious materials.

For Members In: Worker's Compensation

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Bloodborne Pathogens

   

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Bullying Prevention for K-12 Teachers (OnSite Training)

   

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Chainsaw Safety

     OnSITE Training 

This program is designed to highlight proper safety procedures and equipment while operating a chainsaw. This will be especially useful for the occasional operator, either as an introduction or as a refresher. This is not designed nor intended to be instruction on how to use a chainsaw. It is expected that all personal protective equipment will be in place prior to conducting the program. 60 to 90 minutes.

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Collision Avoidance

     Risk Management Field Based Training 

Driving is one of the more common and dangerous tasks a staff member will perform. This program is designed to highlight key concepts in vehicle collision avoidance. Vehicle crashes continue to be recognized as serious workplace events and this program is a chance for drivers to brush up on important concepts behind the wheel, including; braking, backing, following, steering and the use of seat belts. 1 hour.

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Collision Avoidance & Hazardous Toxic Materials/GHS

   

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Communicable Disease Exposure Control

     Risk Management Field Based Training 

Often referred to as blood borne pathogens training, this program will provide an overview of some of the communicable diseases to which workers may be exposed. The discussion will include information about how the diseases are, and are not, transmitted, and how workers can protect themselves against an exposure. It is appropriate for employees in any department who may potentially be exposed to a communicable disease. Department heads and/or supervisors are encouraged to reinforce the discussion with a review of their policies and procedures regarding communicable disease exposure protection. 90 minutes.

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Confined Space Entry Safety

     OnSITE Training 

Confined space entry is dangerous since many of the hazards associated with confined spaces are difficult to detect. This program is designed to teach employees the proper safety procedures and equipment needed when entering a confined space. Emphasis will be placed on identifying confined spaces and highlighting the appropriate sequence of events needed to safely enter these dangerous areas. Although the program touches upon it, this is not a class in confined space rescue techniques. 90 minutes to 2 hours.

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Conflict Resolution

     OnSITE Training 

Every workplace experiences internal conflict. Every working relationship experiences periods of unrest. Skillfully managed, discord can become a catalyst to personal, professional, and organizational growth, stronger relationships, and better decisions.

This session will introduce you to a simple, straightforward framework for turning conflict and other difficult conversations into better decisions, team alignment, and healthy interpersonal dynamics. You will emerge from the session knowing:

  • How avoidance increases conflict and creates unhealthy organizational dynamics.
  • The supervisory traps that increase staff and management time spent on conflict.
  • How to recognize differences between healthy conflict and destructive conflict.

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Creating Organizational Alignment

     OnSITE Training 

This program will provide participants with insights and approaches toward achieving greater effectiveness for the organization and the people who work for it. Emphasis will be placed on identifying areas within the organization where there is conflict among individuals/groups/departments, a lack of clarity regarding the organization’s systems and processes, and how a combination of the two creates a culture of uncertainty, poor performance and increased risk.

For Members In: Property Liability

Upon successful completion of this program, participants will receive .25 CEUs (Continuing Education Units)

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Crossing Guard Safety: Hands On

     OnSITE Training 

Attendees will learn the proper methods for controlling traffic at school crossings so as to protect themselves, the students, and the motoring public. In addition, they will have the opportunity to discuss their authority under the law. Emphasis will be placed on the equipment and techniques required to be an effective and safe crossing guard. 

For Members In: Property Liability, Worker's Compensation

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Customer Service in the Public Sector

   

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Customer Service in the Public Sector: Discovering the Who, What, and Why of Customer Satisfaction

     OnSITE Training 

In the public sector, sometimes the notion of having customers and keeping them happy is a challenge, especially when expectation is high and resources are low. The term customer can at times feel like a business term thrust upon the public sector, without the same freedoms, revenues, and resources of businesses. These interactive and thought-provoking sessions will help participants identify the various services they provide, identify their various customers, set specific customer service goals, and measure their success.

For Members In: Property Liability

Upon successful completion of this program, participants will receive .15 CEUs (Continuing Education Units)

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Defensive Driving

     OnLINE Training 

Approximate Length - 30 minutes

This course teaches defensive driving techniques; especially recognizing preventable accident situations before they become involved in an accident and understanding the dangers of aggressive driving.

• Documentation of Policy Acknowledgement & Acceptance 
• Comprehensive, relevant glossary of terms 
• Downloadable “Certificate of Completion” when user finishes the training 
• Downloadable Email Etiquette PDF recaps important information for later use

For Members In: Property Liability, Worker's Compensation

Upon successful completion of this program, participants will receive .1 CEUs (Continuing Education Units)

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Discipline & Discharge

     OnLINE Training 

Approximate Length- 30 minutes

This interactive tutorial-based course provides supervisors with specific, practical information regarding the disciplinary and termination-related laws. It provides supervisors with guidelines that lay the groundwork for proper employee discipline.

For Members In: Property Liability, Unemployment Compensation

Upon successful completion of this program, participants will receive .1 CEUs (Continuing Education Units)

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Diversity Benefits

     OnLINE Training 

Approximate Length - 45 minutes

Diversity Benefits for All Employers is for all employees. The course provides a solid foundation in diversity and inclusion thought and practice. Real world examples show employees the importance of embracing diversity in the workplace. The course's practical approach empowers Learners to recognize their own bias and to incorporate diversity principles in their everyday tasks while reinforcing unlawful harassment prevention and sexual harassment prevention concepts.

For Members In: Property Liability, Unemployment Compensation

Upon successful completion of this program, participants will receive .1 CEUs (Continuing Education Units)

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DPW Safety Training

   

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EEO Laws and Discrimination Prevention

     OnLINE Training 

Approximate Length - 45 minutes

The EEO Laws and Discrimination Prevention course is designed for all employees.

• Explains the equal employment opportunity (EEO) laws. 
• Engaging story lines provide examples of how the EEO laws work. 
• Covers categories protected by federal, state and local laws. 
• Explains prohibited employment practices, including unlawful harassment and discrimination. 
• Details the investigation process and protection from retaliation. 
• Features recent examples of real-life EEO cases. 
• Presents tips for employees to recognize behaviors that could violate the law

For Members In: Property Liability, Unemployment Compensation

Upon successful completion of this program, participants will receive .1 CEUs (Continuing Education Units)

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EEO Laws and Discrimination Prevention - Supervisor Supplement

     OnLINE Training 

Approximate Length -30 minutes

The EEO Laws and Discrimination Prevention Supervisor Supplement is designed for supervisory employees. This is a supplement for supervisory employees to the EEO Laws and Discrimination Prevention course. Supervisory employees take the EEO course, and ALSO this supplement. That way they know what their employees learned, and they also learn the additional information that is crucial for supervisors.

• Explains the special responsibilities of supervisory employees. 
• Covers the life cycle of an employee, including interviewing, hiring, discipline and firing. 
• Explains implicit biases and how to avoid them. 
• Emphasizes prevention to deal with problems before they escalate. 
• Features recent examples of real-life EEO cases. 

For Members In: Property Liability, Unemployment Compensation

Upon successful completion of this program, participants will receive .1 CEUs (Continuing Education Units)

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Effective Performance Documentation

   

Good performance is an employee’s responsibility. Performance management is an employer’s responsibility. Successfully writing and delivering performance appraisals is, in many cases, the most important part of the employee/employer relationship. Because of this, there are enormous benefits for both sides in having this process go well and having it produce positive outcomes. Staff engagement, proper documentation, the need for accuracy, and completing the process effectively are all instrumental in an effective performance appraisal.

For Members In: Property Liability

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Effective Time Management

     OnSITE Training 

The ability to manage your time efficiently is an important skill used by successful professionals.  This session provides insight, skills, and tools to help master multiple priorities and projects in demanding, multi-tasking workplace environments. 

For Members In: Property Liability, Worker's Compensation

Upon successful completion of this program, participants will receive .2 CEUs (Continuing Education Units)

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Email in the Workplace

     OnLINE Training 

Approximate length - 30 minutes

This course provides guidelines for crafting precise and purposeful business emails that avoid legal issues. It provides employees with the best practices for professional and effective email communication -- and shows the dangers and pitfalls of improper or haphazard email use.

• Provides downloadable Email Etiquette PDF recaps important information 
• Email etiquette and professional business correspondence 
• Comprehensive, relevant glossary of terms

For Members In: Property Liability

Upon successful completion of this program, participants will receive .1 CEUs (Continuing Education Units)

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Employing Seasonal Staff

   

One of the unique challenges of the public sector is the employment of seasonal staff members.  

This session will focus on the creation and maintenance of best practices during the employment relationship.  From both a risk management and human resource perspective, Primex3 consultants will facilitate this interactive conversation as attendees discuss their prior experiences, challenges, and opportunities with this employee type.

For Members In: Property Liability, Worker's Compensation

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Environmental Hazards Safety Training

     OnSITE Training  Risk Management Field Based Training 

From poisonous plants to cold temperatures, the operating environment for employees can present numerous safety and health concerns. This program will highlight some of the more common environmental hazards and ways to protect staff from these hazards. 1 hour.

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Ergonomics for the Office

     OnLINE Training 

Approximate Length - 15 minutes

This course addresses the key components of an ergonomics program identified by OSHA in the DRAFT Ergonomics Standard and the NIOSH manual "Elements of Ergonomics Program."

It includes information regarding the risk factors, signs, and symptoms of work-related musculoskeletal disorders (MSDs).

For Members In: Worker's Compensation

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Essentials of Primex3 Coverage: WC, UC and P&L

   

The Essentials of Primex3 Coverage program is designed to provide you with a more detailed understanding of your coverage with us, provide you with a customized tool kit, and answer your questions.

9:00 – 10:30       Unemployment Compensation - David Bullock, Unemployment Compensation Consultant, Primex3

10:45 – noon     Workers’ Compensation and Best Doctors - Tom Callahan, Best Doctors, Tammy Denver, Director of Claims & Coverage Programs

12:00 – 12:30     Lunch

12:30 – 2:00       Property and Liability and P3 Overview- Tammy Denver, Director of Claims & Coverage Programs

Each member is encouraged to attend the applicable program(s) for the coverage lines with Primex.

For Members In: Property Liability, Unemployment Compensation, Worker's Compensation

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Ethics for Public Employees

     OnLINE Training 

Ethics for public employees is for all public employees. The course is designed to teach public employees to recognize and respond appropriately to common ethical concerns.

For Members In: Property Liability

Upon successful completion of this program, participants will receive .1 CEUs (Continuing Education Units)

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Fall Protection

     Risk Management Field Based Training 

Each year over 1,300 workers die in falls, and another 300,000 suffer disabling injuries. This program will look at basic control measures and the elements of good fall protection, including needed equipment to safeguard workers from falls with an emphasis on preventing falls from heights. 1 hour

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Fire Protection

     Risk Management Field Based Training 

Every workplace has numerous practices and conditions that could give rise to a fire. Fires can threaten personal safety and can result in tremendous property loss. This program will highlight some of the more common workplace fire and life safety hazards and will provide basic strategies to prevent a fire in the workplace. 1 hour.

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Fire Safety

     OnLINE Training 

Approximate Length - 15 minutes

This course covers basic fire safety principles, the recognition and prevention of potential fire hazards, and proper emergency procedures such as proper fire extinguisher operation and maintenance.

For Members In: Property Liability, Worker's Compensation

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Firefighter Safety

     Risk Management Field Based Training 

A close look at firefighter injuries in New Hampshire. Emphasis will be placed on accidents and related injuries that firefighters are most likely to incur based on statistical analysis. Further, discussion and films will highlight common fire ground hazards that can injure and/or kill a firefighter if not properly recognized. This program provides a good opportunity for open discussion of safety issues specific to your department. 60 to 90 minutes.

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FMLA: Getting it Right

   

The Family and Medical Leave Act is a legal minefield where one mistake from an untrained supervisor can create serious liability for the organization.  It is a complex law with far-reaching implications if it isn’t applied correctly.

This course updates supervisors on the current regulations of the Family and Medical Leave Act and explains their responsibilities throughout the process. Throughout the session, participants will compile an extensive FMLA toolkit, which they will bring back to their organizations.

In this interactive session, participants will explore and assess their current FMLA practices in conjunction with other leaves of absence to ensure compliance with state and federal laws.

Learning Objectives:

  • Assess and modify FMLA practices to ensure compliance  
  • Articulate the importance of the consistent application of FMLA within an organization
  • Recognize and identify resources to support the FMLA process

Topics to be covered:

FMLA Basics, recent legislative changes, the importance of consistent application of FMLA, FMLA resource toolkit

Who Should Attend: HR Directors or those with HR functions, managers and supervisors

Instructor/Facilitator: 

Carol Kilmister, SPHR, serves as the Human Resource Consultant for Primex3, providing training, guidance, and support, particularly through the Employment Practice Claim Prevention service. She worked for many years as the Director of Human Resources for SAU #19 in Goffstown, NH. Carol is a graduate of Rivier College with a Master of Science degree in Human Resource Administration and holds a Bachelor of Science degree in Business Administration with a concentration in Marketing and a minor in Psychology from Plymouth State University. In addition, she holds national certification as both a Senior Professional in Human Resources (SPHR) and a SHRM Senior Certified Professional (SHRM-SCP).

For Members In: Property Liability

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Food Service Safety - Slip-Slicin-Away

     Risk Management Field Based Training 

This program will take a closer look at the some common causes of injuries in the kitchen environment. From cuts, burns, strains and sprains the commercial kitchen is a dangerous place. This program will place emphasis on identifying kitchen hazards, and more importantly, ways to eliminate them. 1 hour

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Forklift Operator Safety Training

     OnSITE Training 

Forklift Operator Safety is being offered at no cost to our members. The training is required by NHDOL for all forklift operators. Class size is limited, so register early.

For Members In: Property Liability, Worker's Compensation

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Getting Chronic Conflict Unstuck at Work

     OnSITE Training 

Chronic conflict is different than a disagreement that needs resolving. It needs to be handled differently. When people are in a state of conflict, a single dispute can get resolved, yet the chronic continues -- the friction, strained relationship, or hostility remains and may even feed further disputes. This workshop will teach you the basics for getting chronic conflict unstuck and those involved back on the path to working well together.

For Members In: Property Liability, Worker's Compensation

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Goal Setting and Alignment

   

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Hands-On Chainsaw Safety

     Risk Management Field Based Training 

The program is designed to highlight proper safety procedures and equipment to use while operating a chainsaw through on-site practice under watchful, professional supervision of experienced logger trainers. This program is useful for both the occasional and seasoned operator, either as an introduction or as a refresher.

Learning Objectives:

  • Recognize the dangers, and corresponding safeguards, associated with chainsaw use.
  • Identify and use the proper type of personal protective equipment.
  • Recognize the importance of and use the safety devices on a chainsaw.
  • Use safe cutting techniques when using a chainsaw while on the job.

For Members In: Worker's Compensation

Upon successful completion of this program, participants will receive .6 CEUs (Continuing Education Units)

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Hands-On Confined Space Entry

     OnSITE Training 

This comprehensive program conducted by Life Safety Specialists, Inc provides attendees with the skills needed to safely enter confined spaces. The Hands-On Confined Space Entry Safety course requires students to act as entrants, attendants, or supervisors to safely and confidently enter confined spaces. The course addresses the hazard associated with confined spaces and outlines the duties and responsibilities of all members of a confined space entry team.  The need for appropriate personal protective equipment and of instrumentation for atmospheric (air) monitoring is emphasized throughout this training.

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Hands-On Crossing Guard

     OnSITE Training 

A program designed to highlight the proper methods of controlling traffic at roadway pedestrian crossings. Emphasis is placed on proper methods and equipment to enhance safety for pedestrians, motorists, and employees.

Learning Objectives:

  • Understand the importance of traffic control at pedestrian crossings.
  • Understand standardized traffic control techniques for roadway pedestrian crossings.
  • Recognize effective positioning strategies.
  • Identify proper equipment and attire.

For Members In: Property Liability, Worker's Compensation

Upon successful completion of this program, participants will receive .2 CEUs (Continuing Education Units)

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Harassment and Bullying Prevention Training

   

Upon successful completion of this program, participants will receive .15 CEUs (Continuing Education Units)

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Harassment Prevention

     Risk Management Field Based Training 

This 60 minute program takes a look at the issue of harassment in the workplace from an “employee to employee” perspective. Though the program focuses on sexual harassment, the varied forms of harassment are noted in the program. The content provides a layman’s view of harassment in a real-time straight-forward manner.

Content includes:

  • The Reality of Harassment
  • The Impacts of Harassment on both the Employee and the Organization
  • Harassment’s Legal Framework
  • Becoming Aware of Harassment in the Workplace
  • Taking Action to Mitigate Harassment 

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Harassment, Bullying & CDEC Training

   

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Hazardous and Toxic Substances

     Risk Management Field Based Training 

A program designed to raise awareness of hazardous and toxic substances in the workplace. Emphasis will be placed on RSA 277-A, the Worker’s Right-To-Know Act, and on the types of hazardous/toxic substances that employees may be exposed to. Participants will also gain an understanding of how hazardous/toxic substances can enter the human body, and in turn, learn how to protect themselves. This program does not satisfy the training provisions of the Act. Employers are still required to train their employees.

However, the program will provide a foundation for supervisors who will conduct the required training. More importantly, this program will hopefully prevent exposures to hazardous/toxic substances. 1 hour

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Hiring and Background Checks

     OnSITE Training 

This class is at capacity. To inquire, contact Jen Leger at jleger@nhprimex.org.

One of the most important decisions facing organization leaders is hiring the right staff.  Success in recruiting, selecting and retaining the right employees can pay enormous dividends; but failure can cost valuable time, effort and financial resources to correct.

This training will give attendees information on how to conduct a successful recruitment and selection process.  We will discuss what it takes to make your organization a destination others seek and a constant review of your staffing needs and positions contribute to that.  We will review best practices in the hiring process covering recruitment, screening and selection of individuals interested in joining your organization.  The program will also focus attention on how to conduct a proper and thorough background investigation.  Lastly, we will share with participants what not to do including legally protected areas and common omissions frequently seen that lead to liability claims against hiring authorities.   

For Members In: Property Liability

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Human Resources Leadership Forum

   

For Members In: Property Liability

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Incident Review

     Risk Management Field Based Training 

Incident review is a proactive measure that can help organizations to control the likelihood or reoccurrence or events that can or do result in injury or property damage. Emphasis will be placed on why we review and investigate these events, various incident theories, incident reporting, and specific review and investigation guidelines. 45 minutes to one hour.

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Joint Loss Management Committee Primer

     Risk Management Field Based Training 

Is your statutorily required joint loss management committee (JLMC) looking for a fresh start? Are they unsure of their roles and responsibilities? Are they confused about the workplace inspection process? If so, this program can help. Primex3 staff will work with the committee to help in developing an understanding of their roles and responsibilities and will guide them to a better understanding of the workplace inspection process. The program can be customized to meet your committee’s particular needs. 60 to 90 minutes

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Ladder Safety

     Risk Management Field Based Training 

Each year over 1,300 workers die in falls, and another 300,000 suffer disabling injuries. This program will look at basic control measures and the elements of ladder safety including proper ladder selection, set-up and use and will help employees to develop an awareness

of common causes of ladder falls. 1 hour.

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Ladder Safety, Slips, Trips and Falls, & Haz Tox Training

     Risk Management Field Based Training 

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Landscape Maintenance Safety

     Risk Management Field Based Training 

Lawn mowing accidents account for over 60,000 injuries each year, and such injuries are easy to prevent with proper training. This program addresses the hazards associated with lawn mowing and other landscape care and maintenance tasks. It is especially appropriate for “summer help” hired specifically to perform those duties. 1 hour.

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Lawful Hiring

     OnLINE Training 

Approximate Length - 45 minutes

Lawful Hiring is designed for supervisors. It is so easy for a supervisor to unwittingly make a mistake in the hiring process and cause major liability for the organization. The course is designed to help supervisors make knowledgeable choices and find the best employees. It also teaches them to navigate the hiring process, avoiding legal and personnel problems.

Course Benefits: 
Helps supervisors make knowledgeable hiring choices. 
Teaches supervisors how to navigate the hiring process, avoiding potential legal and personnel problems.

For Members In: Property Liability

Upon successful completion of this program, participants will receive .1 CEUs (Continuing Education Units)

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Lockout/Tagout Procedures

     Risk Management Field Based Training 

Many employees who service and maintain equipment are routinely exposed to a variety of hazardous energy sources. Failure to properly recognize and control these energy sources can lead to serious personal injury or death. Using a systematic approach, this

program will help individuals to understand the practices and procedures necessary to disable machinery or equipment and to prevent the release of potentially hazardous stored energy. Department heads will be asked to adopt a written policy that requires and outlines

the steps for effective control of hazardous energy (lockout/tagout). 1 hour.

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Managing the Multigenerational Workplace

     OnLINE Training 

Approximate Length - 30 minutes

There are 4 generations in today's work force and managing and working with these generations with different needs and expectations creates new workplace challenges. Managers of all ages need to understand the general attitudes common to each generation and the distinct differences from those of other age groups. This course explores these differences and the reasons they have developed, helping supervisors effectively motivate and reward each age group.

• Clearly defines & explains differences between the generations and reasons for those differences. 
• Explains how the generations view relationships with authority. 
• Investigating work-style distinctions by generation. 
• Strategies to effectively motivate and reward the generations. 
• Improving communication between the generations. 
• How management styles differ by generation.

For Members In: Property Liability, Unemployment Compensation, Worker's Compensation

Upon successful completion of this program, participants will receive .1 CEUs (Continuing Education Units)

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Managing Volunteers and Community Events

     OnSITE Training 

Anticipating Risks/Understanding Coverage: A Guide to Effectively Managing your Volunteers and Community Events

This program takes a look at the importance of understanding your entity’s exposure to risk and the need to identify and effectively control those risks. You’ll also learn how coverage and risk are intertwined and how to best manage common situations that are frequently encountered by public entities.

Be ready to share your experience with your peers and actively participate in the learning process.

Learning Objectives:

  1. Understand pertinent coverage parameters
  2. Understand how to recognize problematic areas regarding volunteers, events and use of facilities and how to effectively address them
  3. Understand the potential consequences that come with making uninformed decisions

For Members In: Property Liability

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North Country HR Day

     OnSITE Training 

This full day HR Workshop is designed for North Country supervisors and managers. It is comprised of three essential HR-related trainings: Addressing Employee Performance, Staying Power: Reducing Turn Over with Stay Interviews, and The Family and Medical Leave Act. Registration is for the full day of training. 

Addressing Employee Performance:

Why do you evaluate your employee's performance? Is performance evaluation a once-a-year event in your organization? Understanding the implications of a supervisor's responsibility in addressing employee performance lies at the heart of this training session. When supervisors continuously engage their employees, with a performance-based focus, they are able to clearly and effectively communicate the expectations of their organizations and limit their exposure to employment practice-related liability.

This session will provide supervisors and managers with an opportunity to practice the 'art' of engaging in a performance-based discussion, as well as the important follow-up documentation of the discussion. Participants will learn best practices in engaging in preparation, discussion, and documentation of potentially difficult performance discussions.

Staying Power:

Reducing Turn Over with Stay Interviews: These days we hear a lot about employee retention and engagement, but it's often a struggle to find practical, real-life employee turnover solutions that are consistent with the unique challenges of public sector employment.

This interactive workshop will introduce the concept of the 'Stay Interview' as one of the tools used by managers to address turnover reduction and attrition. Participants will review why employees stay, what might cause them to leave, and will discuss their role in taking proactive steps to keeping employees engaged.

Advanced FMLA:

Once the basics have been conquered, the administration of FMLA in the workplace may continue to be challenging for even the most experienced managers.  Requests for FMLA leave can be complicated, time consuming, and intertwined with many other employment practices.

It’s important to remember that FMLA is a complex law, and becomes even more complicated when properly administered alongside other state and federal regulations, including workers’ comp, ADAAA, and the NH pregnancy law. 

Through interactive scenario-base activities, participants will problem solve best practices in responding to employee requests for FMLA assistance, with particular focus on processing the overlap of FMLA, ADA, and Workers' Compensation.

Learning Objectives:

  • Recognize and explain a variety of reasons why we evaluate employee performance
  • When engaging in an performance discussion, provide clear and specific feedback related to job performance
  • Describe a Stay Interview and how it affects employee retention
  • Articulate the importance of the consistent application of FMLA within an organization

For Members In: Property Liability

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Office Safety

   

Upon successful completion of this program, participants will receive .1 CEUs (Continuing Education Units)

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Orientation and Onboarding

     OnSITE Training 

Once an employer has chosen a new hire through a successful recruitment and selection process, it’s vital that they continue by following through with transitioning the new employee into the culture of their organization.  This is most successfully accomplished through a clear, concise orientation and onboarding process.  The sooner new hires feel welcomed and prepared for their jobs, the sooner they will be able to be a successful contributor to an employer.

Many employers have an orientation process in place, and that’s a great place to start.  This session will provide participants with a clear understanding of the difference between orientation and onboarding, and an opportunity to delve into the benefits and best practices of a full onboarding process.  

For Members In: Property Liability

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Performance Documentation

     OnSITE Training 

Details to follow.

For Members In: Property Liability, Unemployment Compensation

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Performance Evaluation

     OnLINE Training 

Approximate Length - 30 minutes

This course focuses on teaching Supervisors on how to provide and deliver a lawful employee performance evaluation. Performance evaluation is taught as a process and not just a one-time event, and this course provides the basis for introducing an effective performance evaluation system to the organization.

• How organizations, employees and supervisors benefit from regular and timely performance evaluations. 
• An interactive employee performance evaluation writing tutorial. 
• A discussion of the legal ramifications of not conducting performance evaluations. 
• Why it's a good idea to think of employee performance evaluation as a process, not a one-time or once-a-year event.
• An in-depth exploration of various inappropriate evaluation styles and errors. 
• The legal dangers of using vague language, like "bad attitude" and "declining" performance. 
• Downloadable, printable reference documents that supervisors can use in support of their own performance evaluation systems long after they complete the course

For Members In: Property Liability, Unemployment Compensation

Upon successful completion of this program, participants will receive .1 CEUs (Continuing Education Units)

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Personal Protective Equipment

     Risk Management Field Based Training 

“I give it to them, but I can’t make them wear it,” is no longer a valid excuse when discussing personal protective equipment. This session will highlight basic forms of protective equipment and will dismiss myths commonly associated with the equipment’s

non-use. This program provides an ideal forum to review the obstacles, requirements, and successful strategies for the use of personal protective equipment in the workplace. Department heads and/or supervisors are encouraged to reinforce the discussion with a review of their policies regarding personal protective equipment. 1 hour.

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Personal Protective Equipment

     OnLINE Training 

Approximate Length - 15 minutes

This course covers types of personal protective equipment (PPE), when personal protective equipment is necessary, and the selection, use, and maintenance of personal protective equipment in the workplace. 

For Members In: Worker's Compensation

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Police Chiefs Development Program Day Five

   

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Police Chiefs Development Program Day Four

   

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Police Chiefs Development Program Day Six

   

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Police Chiefs Development Program Day Three

   

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Police Chiefs Development Program Day Two

   

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Respiratory Protection

     Risk Management Field Based Training 

This session is an open forum regarding the selection, use, care maintenance of respiratory protection. Students will be encouraged to discuss obstacles and successful strategies for the use of respiratory protection equipment in the workplace. Emphasis will be also placed on statutory requirements and medical considerations when considering the use of respiratory protection equipment. 1 hour

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Risk Awareness for Summer Camp Staff

   

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Seasons of Employment Series: Termination

   

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Sexual Harassment Prevention for Public Entities

     OnLINE Training 

Approximate Length - 120 minutes

This course explains the protected categories and provides guidance for recognizing, responding to and resolving sexual harassment situations in the public sector.

For Members In: Property Liability

Upon successful completion of this program, participants will receive .2 CEUs (Continuing Education Units)

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Slip, Trip & Falls Prevention

     OnLINE Training  OnSITE Training  Risk Management Field Based Training 

For Members In: Property Liability, Worker's Compensation

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Slips, Trips and Falls Prevention

     OnLINE Training 

Slips, trips, and falls are some of the leading causes of accidents and related injuries in the workplace. This program will offer a close look at the common causes of slips, trips, and falls, including falls from heights. Emphasis will be placed on identifying hazards, as well as preventive techniques to help prevent these injuries from occurring at your site. 45 minutes to 1 hour.

For Members In: Property Liability, Unemployment Compensation, Worker's Compensation

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Snow Plow Safety & Collision Avoidance

   

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Solid Waste Operator Safety

     OnSITE Training 

Solid waste facilities can be dangerous places for employees. This program will provide facility operators and staff with a basic overview of hazards encountered at solid waste facilities and important steps to stay safe on the job. The three hour program will also fulfill the 2.5 hours of relevant continuing education required every year to keep operator certification current.

For Members In: Worker's Compensation

Upon successful completion of this program, participants will receive .25 CEUs (Continuing Education Units)

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Supervisors Academy

     OnSITE Training 

For Members In: Property Liability

Upon successful completion of this program, participants will receive 2.3 CEUs (Continuing Education Units)

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Surviving a DOL Inspection

     OnSITE Training 

A New Hampshire Department of Labor (NHDOL) Safety Inspection can occur at any time, with or without notice. For that reason, it is important that Primex3 Members plan and prepare for an inspection. It is crucial that you understand the potential scope of the inspection, the type of information that the inspector will want to review and the condition of your facilities.  This program will give you the tools necessary to be fully prepared when an inspector comes knocking at your door.

For Members In: Property Liability, Unemployment Compensation, Worker's Compensation

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The Whys and Hows of Succession Development

     OnSITE Training 

The realities of today’s workforce, including the status of Baby Boomers (if and when they will retire), generational diversity associated with what workers desire in the workplace, and the fact that the public sector is attracting fewer workers, demonstrate the need to develop the people who will someday hold leadership positions at any level of an organization.  Formerly known as succession planning, succession development is a process that, when applied effectively, can ensure that future leaders are identified and prepared when an opportunity arises.

For Members In: Property Liability, Unemployment Compensation, Worker's Compensation

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Traffic Control Techniques - Fire Service

     Risk Management Field Based Training 

A program which highlights the proper methods of traffic control using appropriate equipment and signals. Stressed is the need for signage and proper work zone orientation in addition to the use of highly visible apparel. A must have for any activity or operation conducted on or near the roadway! 60 to 90 minutes.

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Traffic Control Techniques - Police

     Risk Management Field Based Training 

This program will highlight the proper methods of traffic control in both emergency and non-emergency situations. Emphasis is placed on the importance of the activity, as well as proper methods and equipment to utilize. A benefit to both new and seasoned officers. 1 hour.

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Traffic Control Techniques - Road Crews

     Risk Management Field Based Training 

A program which highlights the proper methods of traffic control using appropriate equipment and signals. Stressed is the need for signage and proper work zone orientation in addition to the use of highly visible apparel. A must have for any activity or operation conducted on or near the roadway! 60 to 90 minutes.

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Traffic Control Techniques: Crossing Guards

     Risk Management Field Based Training 

A program designed to highlight the proper methods of controlling traffic at roadway pedestrian crossings. Emphasis is placed on proper methods and equipment to enhance safety for pedestrians, motorists, and employees. A benefit to both new and seasoned crossing guards. 1 hour.

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Traffic Flagger: Certification Program

     Risk Management Field Based Training 

Controlling traffic through work areas is one of the most important -- and dangerous -- operations in construction maintenance. The National Safety Council’s Flagger Training Course is a comprehensive skill-building session that meets federal industry guidelines: the Manual on Uniform Traffic Control Devices (MUTCD) guidelines and the ANSI standard ISEA-107-1999. The Office of Highway Safety, the Federal Highway Administration, and several state Departments of Transportation have reviewed this program. 4 hours

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Trenching & Excavation Safety

     Risk Management Field Based Training 

This session will highlight the importance of using appropriate trench protection techniques, and will offer guidelines which can be used to determine the need for using them. The program is especially helpful for departments doing quick “in and out” repair work. This is not designed nor intended to be instruction in specific trench protection equipment. 90 minutes.

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Uncovering Implicit Bias

     OnLINE Training 

Approximate Length - 30 minutes

An “implicit bias” is an unconscious preference that can be as benign as a propensity for the color blue instead of green -- or as potentially damaging as a partiality for people of one ethnicity over another. Implicit bias is so well hidden that even the most good-intentioned people are often unaware of how these preferences influence their behavior without their conscious knowledge. The result is that an implicit bias affects an individual’s decision or opinion of others while they can honestly claim that they do not discriminate. 
Uncovering Implicit Bias encourages employees to reconsider their preconceptions and recognize personal biases, looking inward provides them an opportunity to adjust their perspectives and relationships. This course teaches employees what implicit bias is, helps them understand what its effects are in the workplace, and provides strategies for combating & dislodging implicit bias in hiring and decision-making.

For Members In: Property Liability

Upon successful completion of this program, participants will receive .1 CEUs (Continuing Education Units)

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Unlawful Harassment Prevention for Public Entities

     OnLINE Training 

Approximate Length - 60 minutes
This course explains the protected categories and provides guidance for recognizing, responding to and resolving unlawful harassment situations in the public sector.

• Updated information and laws including GINA 
• Explanation of federal, state and locally protected categories. 
• Details on the critical difference between “harassment” and “unlawful harassment.” 
• Guidance for recognizing, reporting and resolving claims of unlawful harassment. 
• Insight on confidentiality of complaints and no-retaliation obligations. 
• Policy acceptance feature allows individual acceptance of company non-harassment policy. 

For Members In: Property Liability

Upon successful completion of this program, participants will receive .1 CEUs (Continuing Education Units)

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Volunteers and Community Events: Reducing Liability Exposure for Your Organization

   

This program takes a look at the importance of understanding your entity's exposure to risk and the need to identify and effectively control those risks. You'll also learn how coverage and risk are intertwined and how to best manage common situations that are frequently encountered by public entities.

Be ready to share your experience with your peers and actively participate in the learning process.

Learning Objectives:

  • Identify pertinent coverage parameters
  • Recognize problematic areas regarding volunteers, events and use of facilities and effectively address them
  • Utilize the basic concepts in contract review
  • Identify the potential consequences that come with making uninformed decisions

For Members In: Property Liability

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Work Zone Safety

   

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Workstations & Offices: Accident Prevention Techniques

     Risk Management Field Based Training 

During accident prevention training, administrative support personnel are often overlooked due to their perceived “non-hazardous” environment. From ergonomic related disorders to slips and falls, Primex3 members experience many office accidents and illnesses each year. There are ways to prevent many of these accidents, and this session is intended to inform workers about some of the steps they can take. Attendees receive a workstation self-evaluation checklist. 1 hour.

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