Jun. 27, 2023

9:00am - 12:00pm

Primex Training Facility

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Employee retention is a top management priority, particularly when the unemployment rate hovers in the low single digits. Since we can’t create employees out of thin air, let’s focus on what we can do - assess the ones that we have and determine how to keep them happy, productive, and engaged. 

This session will introduce participants to the 9-Box Grid as a tool for succession development and performance management. We will discuss the benefits and limitations of this tool and how to effectively assess current employees while appropriately considering next steps. 

Learning Outcomes:

  • Understand how to use a 9-Box Grid for succession development and performance management.
  • Describe at least two benefits and limitations of this tool.
  • Identify next steps in implementing this tool into a workplace.
  • carol kilmister 2

    Carol Kilmister

    Carol Kilmister is a Senior Human Resource Consultant in the Legal and HR Services Department at Primex3 where she provides training, guidance, and support to Property & Liability members.  Prior to coming to Primex3, she worked for many years as the Director of HR for a multi-district SAU in NH.  She is a graduate of Rivier University with a Master of Science degree in Human Resource Administration and holds a Bachelor of Science degree in Business Administration from Plymouth State University.  In addition, she holds national certification as a senior HR professional from both HRCI and SHRM. She serves on the board of directors of the Greater Concord HR Association of SHRM (HRAGC) as well as the Association of NH Public Employer HR Administrators (ANHPEHRA).



This program has been approved for PDC recertification credit hours toward SHRM-CP and SHRM-SCP recertification through the Society for Human Resource Management. For more information about certification or recertification, please visit the SHRM Certification website at www.shrmcertification.org

As an IACET Accredited Provider, Primex3 offers CEUs for its programs that qualify under the ANSI/IACET standard.

Learn more about the IACET CEU

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