Oct. 24, 2018
9:00am - 12:00pm
Primex Training Facility
For directions, click here
Who Should Attend: Open to all members in the Property & Liability coverage lines.
The effectiveness of your communication is measured by the response you get. When you want to change a difficult dynamic, stop abrasive friction, or resolve conflict, there are things you can say that will make it worse and things you can say that will make it better. This interactive workshop will teach you how to be strategic in your communication when disagreements, tension, and conflict arise, and give you tried-and-true tools for your communication toolbox.
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Gerri King
Gerri King, Ph.D. - social psychologist and organizational consultant - works with educational, healthcare, corporate, industrial, non-profit, and governmental clients throughout the US and abroad. Gerri’s expertise includes a wide range of topics such as supervisory skills, team building, resolving conflicts and effective communication, creating blame and gossip free environments, motivating workforces, the dynamics of change, strategic planning, why people avoid success, and the changing role of leadership in the 21st century.
Dr. King facilitates staff and executive retreats, departmental and cross-departmental conflict resolution efforts, mergers and acquisitions, strategic planning sessions, and mission & vision development. She is a founding partner and President of the consulting and counseling firm Human Dynamics Associates, Inc. of Concord NH and the author of The Duh! Book of Management and Supervision: Dispelling Common Leadership Myths. www.gerriking.com will provide more information.
CEUs
0.3
As an IACET Accredited Provider, Primex3 offers CEUs for its programs that qualify under the ANSI/IACET standard.
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