Sep. 22, 2020

9:00am - 3:00pm

Primex Training Facility

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This program offers techniques that are proven to work when confronted with aggressive behavior.  Through lecture, simulation and practice, students will learn how to keep conflict to a minimum and when it occurs, manage it to resolve at the earliest possible stages of development. 

Complimentary lunch will be provided.

Learning Objectives Include: 

- Identify major "triggers to aggression"

- Differentiate between the levels of the verbal escalation continuum

- Employ techniques as best responses and reactions to aggressive verbal and physical behavior through active practice

Topics to be covered: 

- Discuss the major triggers to aggressive behavior

- Verbal continuum

- "Do's" and "Don'ts" of managing aggressive behavior

- Crisis continuums

- Techniques for dealing with aggressive behavior

- Safety rules

- Active practice de-escalation techniques

  • powerplay logo

    PowerPlay Interactive Development

    PowerPlay Interactive Development is a professional applied theatre company housed within the University of New Hampshire’s Department of Theatre & Dance. PowerPlay develops and runs interactive training “laboratories” that allow participants to experiment with challenges around difficult human interactions and behavior. PPID was founded in 2013 by its current Artistic Director, Professor David Kaye. They have worked with clients and presenting organizations throughout the country including the NCAA, the International Association of Chiefs of Police, the National Science Foundation, and numerous higher education institutions.

  • richard van wickler

    Rick Van Wickler

    Rick Van Wickler
    Cheshire County Department of Corrections, Chameleon Consulting of New England

    Rick is the current Superintendent of the Cheshire County Department of Corrections and has been in this position for over 20 years. He founded Chameleon Consulting of New England in 2001 which provides training and consulting on managing aggressive behavior, personnel management and security audits. Rick has taught for over 10 years as an adjunct professor at Keene State College in Justice Studies and American Corrections. He has an extensive background in training, staff development, negotiations and emergency response planning. Rick served in the United States Army and Army Reserve for over 26 years. He has served on many boards and governmental committees working on behalf of law enforcement and corrections. He is former executive Chairman of Law Enforcement Action Partnership an international nonprofit law enforcement speakers bureau.



This program has been approved for PDC recertification credit hours toward SHRM-CP and SHRM-SCP recertification through the Society for Human Resource Management. For more information about certification or recertification, please visit the SHRM Certification website at

As an IACET Accredited Provider, Primex3 offers CEUs for its programs that qualify under the ANSI/IACET standard.

Learn more about the IACET CEU

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