Mar. 12, 2020
9:00am - 3:00pm
Primex Training Facility
For directions, click here
This program offers techniques that are proven to work when confronted with aggressive behavior. Through lecture, simulation and practice, students will learn how to keep conflict to a minimum and when it occurs, manage it to resolve at the earliest possible stages of development.
Complimentary lunch will be provided.
Learning Objectives Include:
- Identify major "triggers to aggression"
- Differentiate between the levels of the verbal escalation continuum
- Employ techniques as best responses and reactions to aggressive verbal and physical behavior through active practice
Topics to be covered:
- Discuss the major triggers to aggressive behavior
- Verbal continuum
- "Do's" and "Don'ts" of managing aggressive behavior
- Crisis continuums
- Techniques for dealing with aggressive behavior
- Safety rules
- Active practice de-escalation techniques
This course qualifies for 5 SHRM PCD recertification credit hours
-
PowerPlay Interactive Development
PowerPlay Interactive Development is a professional applied theatre company housed within the University of New Hampshire’s Department of Theatre & Dance. PowerPlay develops and runs interactive training “laboratories” that allow participants to experiment with challenges around difficult human interactions and behavior. PPID was founded in 2013 by its current Artistic Director, Professor David Kaye. They have worked with clients and presenting organizations throughout the country including the NCAA, the International Association of Chiefs of Police, the National Science Foundation, and numerous higher education institutions.
-
Rick Van Wickler
Rick has an extensive background in emergency response planning, negotiations, and staff development. He was the Superintendent of the Cheshire County Department of Corrections for over 20 years and served in the United States Army and Army Reserve for over 26 years. Founding Chameleon Consulting of New England in 2001, he provides training and consulting on managing aggressive behavior, personnel management and security audits. Rick has taught as an adjunct professor at Keene State College in Justice Studies and American Corrections. He serves on many boards and governmental committees working on behalf of law enforcement and corrections and is the former Executive Chairman of Law Enforcement Action Partnership.
CEUs
0.5
This program has been approved for PDC recertification credit hours toward SHRM-CP and SHRM-SCP recertification through the Society for Human Resource Management. For more information about certification or recertification, please visit the SHRM Certification website at www.shrmcertification.org
As an IACET Accredited Provider, Primex3 offers CEUs for its programs that qualify under the ANSI/IACET standard.
← Explore more training
