Oct. 24, 2019

9:00am - 3:00pm

Primex Training Facility

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Who Should Attend: HR Directors or those with HR functions, managers and supervisors


The Family and Medical Leave Act is a legal minefield where one mistake from an untrained supervisor can create serious liability for the organization.  It is a complex law with far-reaching implications if it isn’t applied correctly.

This course updates supervisors on the current regulations of the Family and Medical Leave Act and explains their responsibilities throughout the process. Throughout the session, participants will compile an extensive FMLA toolkit, which they will bring back to their organizations.

In this interactive session, participants will explore and assess their current FMLA practices in conjunction with other leaves of absence to ensure compliance with state and federal laws.

Learning Objectives:

  • Assess and modify FMLA practices to ensure compliance  
  • Articulate the importance of the consistent application of FMLA within an organization
  • Recognize and identify resources to support the FMLA process

Topics to be covered:

FMLA Basics, recent legislative changes, the importance of consistent application of FMLA, FMLA resource toolkit


The Amendments have greatly expanded the definition of what is a qualifying disability under the ADA and has established other more subtle changes to the law. Now that the regulations have been finalized, it is a good time to review this law and regulations. This session will also delve into GINA, which made it illegal for employers to collect genetic information and their family medical information.

Learning Objectives:

  • Identify what qualifies as a disability under the ADAAA.
  • Engage in the interactive process with employees who request a reasonable accommodation related to their disability.
  • Comply with medical confidentiality requirements related to disability requests and GINA.
  • Identify and acknowledge disability harassment, retaliation, and employer's obligation to take corrective action should disability harassment and/or retaliation be reported.

 This course qualifies for 5 SHRM PCD recertification credit hours

  • Carol Kilmister

    Carol Kilmister

    Carol M. Kilmister, SPHR, SHRM-SCP, Human Resource Consultant

    Carol joined the Education and Training Department at Primex3 in early 2013, providing HR-related training, guidance, and support to members through the Employment Practice Claim Prevention program. For many years prior, Carol worked as an HR Director in a local school district, and was also previously employed as a Public Information Officer in NH state government.

    She holds a Master's Degree in HR Administration from Rivier University, as well as a Bachelor's Degree in Business Administration from Plymouth State University. In addition, she holds national certifications as both a Senior Professional in Human Resources (SPHR) and a SHRM Senior Certified Professional (SHRM-SCP).

    In addition, Carol is an adjunct faculty member at Granite State College, and serves on the board of the Association of New Hampshire Public Employer Human Resource Administrators (ANHPEHRA), and the Community Relations committee for the local SHRM chapter of Greater Concord.

  • David Bullock

    David Bullock

    David Bullock currently serves as a Claims Consultant at Primex3, handling property and liability claims and managing unemployment compensation appeals at the NH Department of Employment Security. David has developed a specialized expertise in employment related claims. David recently received his Chartered Property Casualty Underwriter designation and attained his Senior Claims Law Associate designation. David previously worked as an Anti-Discrimination Investigator for the New Hampshire Commission for Human Rights, the state agency charged with enforcing the state civil rights law in employment, housing, and public accommodations. David graduated from Ohio University receiving a Bachelor’s of Arts in English and History and from the University of New Hampshire receiving a Master’s Degree in Public Administration.



This program has been approved for PDC recertification credit hours toward SHRM-CP and SHRM-SCP recertification through the Society for Human Resource Management. For more information about certification or recertification, please visit the SHRM Certification website at www.shrmcertification.org

As an IACET Accredited Provider, Primex3 offers CEUs for its programs that qualify under the ANSI/IACET standard.

Learn more about the IACET CEU

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