Sep. 24, 2024
9:00am - 3:00pm
Primex, 46 Donovan Street, Concord, NH
For directions, click here
NOTICE: This course content has been updated since our marketing email went out. Please review the details below before registering.
Ideally, managing an employee’s performance should consist of more than a once-a-year event, where a supervisor completes an appraisal form and seeks out their employee for a quick chat and signature.
In fact, performance management is meant to be a system -- one that encourages employee growth, connects individual employee roles to the larger organizational goals, and communicates feedback effectively to address any performance deficiencies.
This training will review several broad elements of an effective performance management system including:
- Conducting Evaluations/Appraisals
- Goal Setting
- One-on-One Discussions
- Difficult Discussions
- 9 Box Grid
As we take a deeper dive into these elements, we’ll discuss the value and importance of performance feedback and the role supervisors and HR can play in the process.
In this interactive session, participants will engage in discussions related to these key elements and leave with tools and samples to draw from as they move forward in their careers.
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Carol Kilmister
Carol Kilmister is a Senior Human Resource Consultant in the Legal and HR Services Department at Primex3 where she provides training, guidance, and support to Property & Liability members. Prior to coming to Primex3, she worked for many years as the Director of HR for a multi-district SAU in NH. She is a graduate of Rivier University with a Master of Science degree in Human Resource Administration and holds a Bachelor of Science degree in Business Administration from Plymouth State University. In addition, she holds national certification as a senior HR professional from both HRCI and SHRM. She serves on the board of directors of the Greater Concord HR Association of SHRM (HRAGC) as well as the Association of NH Public Employer HR Administrators (ANHPEHRA).
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Toni Flewelling
Toni Flewelling is a Human Resource Consultant with over a decade of dedicated service at Primex, where she has been instrumental in marketing Primex3's services and programs. Since joining in 2007, her expertise has significantly contributed to nurturing relationships with members. She joined the HR & Legal Department in March 2024.
Prior to coming to Primex3, she worked for many years as the HR Program Administrator for the City of Concord. She is a graduate of Franklin Pierce University with a Master of Business Administration in Human Resources Management and holds a Bachelor of Science degree in HR Management from University of Massachusetts-Dartmouth.
She achieved the national SHRM Certified Professional (SHRM-CP) designation. In addition, she obtained the designation of Certified Employee Benefit Specialist (CEBS) and Certificate of Achievement in Public Plan Policy from the International Foundation of Employee Benefit Plans. She serves on the Marketing Committee of Human Resources Association of Greater Concord (HRAGC) and is a member of the Association of NH Public Employer HR Administrators (ANHPEHRA).
Outside of her professional endeavors, Toni is an avid outdoor enthusiast who finds solace and inspiration in hiking and embracing the tranquility of nature.
CEUs
0.5
This program has been approved for PDC recertification credit hours toward SHRM-CP and SHRM-SCP recertification through the Society for Human Resource Management. For more information about certification or recertification, please visit the SHRM Certification website at www.shrmcertification.org
As an IACET Accredited Provider, Primex3 offers CEUs for its programs that qualify under the ANSI/IACET standard.
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