Apr. 22, 2026
9:00:00 AM - 12:00:00 PM
Primex, 46 Donovan Street, Concord, NH
For directions, click here
Many work and life situations involve interacting with clients, colleagues, community members, and other individuals who can really test patience and push your buttons. Led by a psychologist with thirty years of experience in understanding diverse personalities and helping people get along despite their differences, this session teaches practical strategies for handling tricky personalities with greater command—without losing your cool.
Learning Objectives:
- Engage scared and upset people who become increasingly overwhelmed as you
try to explain something to them. - Encourage others to be more forthcoming and respectful.
- Have more rational, productive conversations with anyone in your personal or
professional life who you may be having trouble getting through to, collaborating
with, or gaining cooperation from. - Feel calm and in control in the face of difficult behavior.
Contact Hours
3
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