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Conflict is a natural part of working with others, but how it’s handled can make the difference between tension and teamwork. In this course, you will learn how to recognize the early signs of conflict, apply simple communication techniques to de-escalate challenging situations, and choose effective strategies for resolution. Designed for everyday workplace scenarios, this course provides practical tools to turn conflict into an opportunity for stronger collaboration and better results.
Course Duration: Approximately 20 minutes
Contact Hours
0.5
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